We have now implemented a new order process and this is how it will work.

1. Pay by bank transfer- "Order Pending",

2.Payment received - Order moved to "Order Processing",

3. Within 1 working day if all items in stock "Order shipped" and tracking information sent to customer.

4. If item or items not in stock order mover to "Waiting for product" and an email sent with information on when item be due in and give customer choices on what he would like to do.

5. When item come into stock order mover to " Order Shipped" and tracking information sent to customer.

If pay by credit card or paypal 1st step wont apply.